RETURN POLICY

Thank you for your purchase.  We hope you are happy with your purchase.  However, if you are not completely satisfied with it for any reason, you may return it to us for 85% refund.  Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 30 days of the purchase date.  All returned items must be in new and unused condition.

RETURN PROCESS

To return an item, place the item securely in its original packaging, and mail your return to the following address:

Innovation Marketing, LLC
403 Pennsylvania Avenue
Charleston, WV 25302

Please note, you will be responsible for all return shipping charges.  We strongly recommend that you use a trackable method to mail your return.  Please enclose your mailing and email address.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return.  Please allow at least 10 days from the receipt of your item to process your return.  Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.  We will notify you by email when your return has been processed.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please note:  a 15% restocking fee will be charged for ALL returns.

QUESTIONS

If you have any questions concerning our return policy or product, please contact us at: (304) 543-4142 or email:  LinwoodHamilton@gmail.com